Cancellation/Refund Policy
- Classic, Themed, Traditional Flavors, and Layered Torte:
NO changes can be made within 48 hours of order pick-up. - Custom Cake orders:
NO changes can be made within 1 week of order pick-up.
*See the chart below
Classic, Themed, Traditional Flavors, and Layered Torte Orders:
1 WEEK OR LONGER
Percent of refund.
REFUND 100%
49 HOURS – 1 WEEK
Percent of refund.
REFUND 100%
48 HOURS – 25 HOURS
Percent of refund.
REFUND 50%
24 HOURS OR LESS
Percent of refund.
NO REFUND
Custom Cake Order:
A custom cake is any design that is not in our classic, themed, traditional flavors, or torte list.
1 WEEK OR LONGER
Percent of refund.
REFUND 100%
73 HOURS – 1 WEEK
Percent of refund.
REFUND 50%
72 HOURS OR LESS
Percent of refund.
NO REFUND
